Hyatt Receptionist - Casual in BIRMINGHAM, United Kingdom
One of the best situated hotels in Birmingham City Centre, Hyatt Regency Birmingham is a modern hotel that enjoys a prime central location. Our luxury hotel is just opposite the brand new Library of Birmingham and five minutes’ walk from the exclusive Mailbox and Bull Ring shopping centres, as well as Broad Street and Brindley Place. The hotel features 319 luxury rooms and suites, our signature Aria Restaurant, Bar Pravda where guests can enjoy a selection of fine wines, Champagne and cocktails, 10 meeting rooms and Amala Spa & Club for wellness/beauty treatments a pool and gym.
Based within the Rooms Division and specifically Front Desk. The ideal candidate will be the first point of contact for all guests checking into the hotel. A typical day may include dealing for group and individual arrivals or departures, taking payments, advising guests of room and hotel facilities, dealing with all enquiries and ensuring profiles are accurate and relevant information is relayed to other departments. This is a dynamic and fun front desk where no two days are the same. If you are well organised and have an assertive and clear command of English we would like to hear from you.
This is a casual opportunity with hours determined by business needs, however, normal shift patterns will include 7am-3pm or 3pm-11pm and will include regular weekend shifts
You will be a recent graduate and previous hotel experience would be an advantage. You will have a positive and professional approach be personable and approachable, with effective communication skills and loads of common sense. You will have a creative streak and be a real ‘people’ person with a great big smile and impeccable grooming!
A confident level of English language is required, GCSE grade C or above or international equivalent, IELTS 7.5. Experience of Opera is desirable as is knowledge of Microsoft office applications.
Stylish uniforms and meals on duty are provided
Primary Location: GB-ENG-Birmingham
Organization: Hyatt Regency Birmingham
Job Level: On-call/Casual
Job: Hotel Operations
Req ID: BIR000415
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.