Hyatt Room Service Order Taker/Grand Scoops Attendant in TAMPA, Florida

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

This position is a dual role with responsibilities in both our In Room Dining department as well as Grand Scoops Ice Cream Shop.

Order Takers record guest food and beverage in-room dining orders and offer menu suggestions. This role has continuous communication with the in-room dining servers on amenity coordination and all deliveries. This position processes forms of payment for goods and services to include room charges, credit card and cash. The interaction between Order Takers and guests can determine the overall satisfaction of the in-room dining experience.

Grand Scoops features locally made ice cream and serves milkshakes, sundaes, floats and other prepackaged desserts and novelties. Grand Scoops Attendants independently ensure that the outlet and inventory are neatly organized and attractively displayed. This position is responsible for making product recommendations, preparing the items and processing forms of payment to include room charges, credit cards and cash for novelty items. Attendants are the final point of contact for the experience and have the ability to ensure guest satisfaction.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications:

  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal communication skills.

Primary Location: US-FL-Tampa
Organization: Grand Hyatt Tampa Bay
Pay Basis: Hourly
Job Level: Full-time
Job: Room Service
Req ID: TAM002212

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.