Hyatt Receptionist- 2018 in CANNES, France

Description:

Versatile Night and/or day

Contribute to the success of the client's stay, deliver benefits, participate in the management of service clients,

Disseminate practical information to customers, respond to the specific demands of clients, promote the services of the Hotel and the group, manage customer disputes and difficult situations with discretion and efficiency,

Develop the loyalty program

Accompany customers in a room,

Give the necessary information to the “Brigade Manager”

Ensure the classification of customer files

Qualifications:
Training: BTS tourism or hospitality Experience: internship in Reception in a hotel of same category skills: mastery of English and a second language, knowledge of hotel management, knowing software Opera will be an asset, very good presentation, listening and diplomacy skills
Primary Location: FR-Cannes
Organization: Hotel Martinez Unbound Collection
Job Level: Full-time
Job: Front Office
Req ID: CAN000931

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.