Hyatt Front Office Night Audit in COLUMBUS, Ohio

Description:

Reasons to join the Hyatt Family!

<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" /> o $200 Bonus on 2nd Day of Employment for Front Office Hosts and Housekeeping Room Attendants(Limited Time Offer April 6th-June 6th) o $100 Bonus on 2nd Day of Employment for all other positions! (Limited Time Offer April 6th-June 6th) o Free & Discounted Room Nights at Hyatt Hotels o Paid Holidays, Vacation & Sick Days o Affordable Medical, Dental & Vision Insurance o Life Insurance & Paid Short Term Disability o $1,000 Yearly Education Assistance o Paid New Child Leave o Complimentary Meals & Uniforms o Family Events & Recognition Celebrations o Career Growth & More!

Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation and Inclusion. Innovative, Hyatt colleagues are forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt colleagues are inspired by team spirit and camaraderie. Service-Oriented, Hyatt colleagues are customer focused by providing authentic hospitality in every way every time. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent.

The Front Office Night Audit is responsible for the oversight of specific night audit dutities including checking and correcting the hotel's guest ledger, ensuring cash, check or credit card payments have been collected and preforming basic front desk duties. This position will also work 2 nights as phone operator directing guest calls and inquires. In addition this position handles the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquires and upselling hotel rooms.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Qualifications:

  • A true desire to satisfy the needs of others in a fast paced environment.

  • Refined verbal and written communication skills

  • Ability to stand for long periods of time
  • Soft Selling Skills
  • Strong customer service orientation
  • Strong guest/customer recovery skills

  • Ability to be self motivation and work independently

Primary Location: US-OH-Columbus
Organization: Hyatt Regency Columbus
Pay Basis: Hourly
Job Level: Full-time
Job: Accounting/Finance/Tax
Req ID: COL002728