Hyatt Event Planning Coordinator in KUANTAN, Malaysia

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experience to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded.

Responsibilities * You will be responsible for the entire group segment of the hotel; meetings, conferences, events and room-only leisure and business groups. * From the start: Handling all meeting enquiries and requests, preparing quotes, looking for opportunities to increase revenue, show arounds, preparing the Event Handover; * Making follow-up calls, feedback conversations after the event and follow up on the payment. * You guide all the clients in their needs and you continuously spot cross- and upselling opportunities in order to maximize revenue for the hotel and satisfaction for the clients.

Qualifications:
* Ensures professional sales Calls using Hyatt’s Consultative Selling principles and Driving Customers Preference Selling philosophies. * Maintains a detailed knowledge of Hotel facilities, features and services. * Carefully plans Sales Calls into defined objectives. * Professionally conducts routine telemarketing activities to identify new accounts. * Follows up sales leads to identify prospect. * Assists Events Buddy to follow-up on all matters in the absence of Events Buddy. * Reviews and constantly seeks Productivity level improvements through the process of “taking work out of the system” (when appropriate) and thorough streamlining of work process. * *Due to strict regulation of Malaysian Immigration and Manpower Department, this position is open for Malaysian Nationals only.

Primary Location: MY-06-Kuantan
Organization: Hyatt Regency Kuantan Resort
Job Level: Full-time
Job: Administrative
Req ID: KUA000947