Hyatt Beverage Manager in VANCOUVER, Canada
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Hyatt Regency Vancouver is seeking an experienced, customer service oriented professional to join the Beverage Department as Beverage Manager-Department Head.
The Beverage Manager-Department Head possesses strong leadership, communication and relationship skills. They are expected to support senior leadership and all F&B Managers. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing. The Beverage Manager-Department Head must demonstrate fundamental beverage knowledge and ensure that each outlet is equipped with the essential supplies. This position plays a significant role in the overall performance of the beverage outlets, which includes product quality and service standards.
The Beverage Manager-Department Head will report to the Director of Operations. This position will be responsible for the following duties that will include, but not be limited to: * Responsible for the day to day oversight of the F&B Outlets * Responsible for $2Million sales annually * Purchase liquor inventory for all outlets including Banquets * Maintaining accurate and efficient inventory is paramount * Maintain dead stock product to ensure that it is kept to minimum levels. * Maintain an annual hotel liquor cost of 22.8% or lower * Establish monthly / quarterly beverage promotions for all areas. * Work closely with Events managers to increase cash wine sales, and to create group specific promotions * Provide guidance and ensure F&B managers are maintaining inventory and costs on a daily basis. * Ensure inventory is recorded monthly * Educate managers and staff in liquor controls and cost measures * Maintain and update the outlet wine lists, and bar menus * Conduct and follow up on established training for all service staff. * Ensure that all beverage associates follow service standards. * Ensure that all beverage associates are trained and in compliant in proper cash handling procedures. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
You are more than welcome.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
* Minimum of two years of previous Food & Beverage Management experience * Must have Serving It Right management level certificate * Must have Food Safe certificate * Must be able to work various shifts including weekends and holidays * Previous hotel experience is considered an asset * Previous Opera, PMS and/or Kronos or WMS experience is an asset * Must have good wine, beer and cocktail knowledge * Must have a true desire to satisfy the needs of others in a fast paced environment * Must have refined verbal and communication skills * Must have proven ability to manage employees in a unionized environment * Must possess extensive experience and have a thorough understanding of the beverage operation * Must possess a service oriented style with professional presentation skills * Must always demonstrate a positive and professional attitude at all times * Must possess strong leadership skills including mentorship, coaching, training and development, scheduling, business sense, labor costing, and purchasing * The candidate has to be comfortable in taking ownership of a situation and working towards finding positive solutions in a team environment * Knowledge of a second language is an asset Physical Aspects of Position (include but are not limited to):
* Constant standing and walking throughout shift * Frequent lifting, pushing, pulling and carrying a moderate amount of weight * Occasional kneeling and bending * Occasional ascending or descending stairs and ramps
Primary Location: CA-BC-Vancouver
Organization: Hyatt Regency Vancouver
Pay Basis: Yearly
Job Level: Full-time
Req ID: VAN001059
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.